Privacy Policy

Effective Date: January 1st, 2026

At Axle Surgeons of California, Inc., we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, how long we keep it, and the choices you have regarding your information.

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Information We Collect

Information You Provide

When you contact us through our website, by email, or by phone, we may collect information that you voluntarily provide, including:

• Name
• Email address
• Phone number
• Any information you include in your message or inquiry

You are not required to provide personal information simply to browse our website.

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Information Collected Automatically

When you visit our website, certain information is collected automatically through tools such as Google Analytics. This information may include:

• Pages you visit
• Time spent on the website
• How you navigate through the website
• General geographic location (such as city or region)
• Browser type and device information
• IP address (used by Google Analytics for analytics purposes)

This information is used in an aggregated or anonymized form to help us understand how visitors use our website and to improve its performance and user experience.

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How We Use Your Information

We use the information we collect to:

• Respond to your questions and requests
• Communicate with you about the services you have requested
• Improve our website and visitor experience
• Monitor website performance and usage trends
• Maintain the security and functionality of our website
• Comply with applicable legal obligations

We do not sell your personal information.

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Sharing Your Information

We do not sell, rent, or trade your personal information to third parties, and we do not share your personal information for cross-context behavioral advertising.

We may share information with trusted service providers that help us operate our website or provide services on our behalf, such as website hosting providers and Google Analytics. These providers are required to use the information only for the services they perform on our behalf.

We may also disclose information if required by law, to respond to legal process, or to protect our legal rights.

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How Long We Keep Your Information

We retain information collected through our contact form for as long as needed to respond to your inquiry and for our business records, and we then delete or anonymize it unless we are required to keep it longer for legal, accounting, or reporting purposes. Analytics data is retained according to our Google Analytics account settings.

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Data Security

We take reasonable administrative, technical, and physical measures to help protect the personal information we collect from unauthorized access, disclosure, alteration, or destruction. However, no method of transmitting information over the internet or storing electronic data is completely secure, and we cannot guarantee absolute security.

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Cookies and Analytics

Our website uses cookies and similar technologies, including Google Analytics, to better understand how visitors use our website. These technologies help us improve the website and its functionality. For more information, including how to opt out, please review our Cookie Policy.

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Your Privacy Choices

You may:

• Disable cookies through your web browser settings
• Choose not to submit personal information through our website
• Contact us to ask what personal information we hold about you

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Your California Privacy Rights

If you are a California resident, you may have certain rights under the California Consumer Privacy Act (CCPA), as amended, including the right to:

• Know what personal information we have collected about you
• Request deletion of your personal information
• Request correction of inaccurate personal information
• Opt out of the sale or sharing of personal information (we do not sell or share personal information as those terms are defined by the CCPA)
• Not be discriminated against for exercising your privacy rights

To exercise these rights, please contact us using the information below. We may need to verify your identity before responding to your request.

Note: Whether these rights formally apply to a given business depends on revenue and data-processing thresholds set by California law. We're describing these rights here as a matter of good practice and transparency regardless of whether the statutory threshold is met — you may want a professional to confirm your specific obligations.

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Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing any personal information.

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Children's Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children.

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Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

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Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

Axle Surgeons of California, Inc.
www.axlerepair.com
(650) 738-0945

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